Well, there is a big discussion going on right now in the Cars collectors community. On November 4, 2007, I wrote about the Cars Blu-Ray movie coming out and the promotion for the Blu-Ray Lightning McQueen that was included with it.
To recap, 15,000 Blu-Ray McQueens were made. To get them, you needed a code, which you had to buy the movie to get. To redeem it, you went DisneyMovieRewards.com and signed up and entered your code. I did not participate because it wasn’t an exclusive I had to have, and I did not want to buy a whole movie I already had to get it. Plus, I don’t have a Blu-Ray player.
I wasn’t aware of any problems with this until recently. Apparently, the program has been royally botched to the point that people are receiving multiple Cars they didn’t order and some that placed orders and had order confirmations never received them. The image of a room full of monkeys getting the envelopes and then stuffing boxes full of Blu-Ray McQueens and mailing them comes to mind here. To make matters worse, there are 65 Blu Ray Lightning McQueens for sale on eBay right now.
I am wary of mail-away offers due my frequent bad luck with Hasbro Mail Away offers. Years ago I entered a GI Joe mail away offer, and never received the figure I sent away for. I wrote them and later received 2 figures, when I only sent for one to begin with. Not long after that, I sent away for another GI Joe figure on a different offer. This time I sent for 2. I never received them, while other collectors received multiples they did not order. I wrote to Hasbro again, and they stated that a third party was handling the orders and distribution for the mail away and that there was nothing they could do. I had better luck with the last Star Wars mail away I entered, actually receiving that one. So I have learned from experience that you need to watch out.
To be fair to Disney, they clearly state that the offer is only “while supplies last” and expired at the end of January. Plus, this was a very limited product. I am willing to bet that those that bought one DVD and sent in the code within the first few weeks of the offer had no problems getting one. I don’t know anyone personally that participated, so I can’t say for sure that is the case. It’s just my guess. I’m also willing to bet that if you waited around awhile to redeem your offer or redeemed multiple offers, you ran the risk of missing out.
My guess is that Disney is using a third party for fulfillment of the offers. I know that it sucks if you bought a DVD and did not get the Car, but there is most likely nothing you can do in this case, except BEWARE the next time you enter one.
I want to hear from those who participated in the Blu-Ray McQueen offer. If you sent away for the Car and either received it or didn’t, please let us know in the comments.
I sent in a code middle of Jan. Recieved notice it was comming. Then recieved notice they were no more. This explain it. Thanks for posting this info.
i have 5 ordered and recieved 23, sold the rest off fairly cheaply and then got emails stating that mine were never shipped and were out of stock….go figure
I won an auction on eBay for a code, then ordered the Blu-Ray car on-line, made the payment, and within 3 weeks my car was here. No problems whatsoever.
I also bought the Blu-Ray with the idea of getting the car – bought the disc on 1/31, did not realize that was the last day to register. I did so a few days later and was told about a week after that that the promotion had expired and there was no way to get the car. Obviously my fault here, but it would have been nice if they at least offered to sell one to you.
im so aggravated now. i bought 5 of these dvd’s so i could get 5 cars for all my nieces and nephews. I just got off the phone with disney and they told me there was nothing they could do becasue I had created 5 accounts. no cars, no compensation, no nothing. just 5 blu ray cars discs that i will have 2 sell on ebay-awesome. thanks disney…
email me Jackie. Jadafiend@yahoo.com
anyone interested in selling?
I bought two blu-rays and never received the offer. I never received an email stating there were no more.
I am not buying it on e-bay. I started this thing year’s ago with my kids, never say what I am getting until it’s in hand. It would be nice if any of the folks on here that received extras would pass one around to those who ordered and didn’t get.
My cars collection, otherwise is complete. I may buy the guido pit crew set, but will not do ebay business with Cars any longer.
Ricky – You are one lucky guy! I just had to buy one from eBay for $40.
I don’t know why, although I am about one of 10 people that I know of that received extras for some reason.
I entered one code at the end of January and got a confirmation email and confirmation number. However, after waiting about 2-3 weeks for it to come, I got an email saying that they were all gone and they apologized for the inconvenience. They offered me a choice of DVDs instead for the $3.50 shipping fee. I haven’t even told my son yet – he still thinks it’s on his way. I’ll probably have to get one from eBay now. What a giant waste of time, energy & MONEY!
And Ricky – how did you enter 2 codes and get 16 Blu Rays? That’s crazy!
I entered 2 codes and received 16 Blu Rays. I placed my codes in January 6th.
Purchased the blue-ray dvd, submitted for the car immediately and received as promised. Good friend of mine, also a collector did the same and received it…
I purchased Cars on Blu-Ray, immediately submitted the code, and received the special edition Lightning McQueen surprisingly quickly.